Systems Engineer (Project based)

The Systems Engineer will work with the infrastructure team and is responsible for installing, configuring, supporting, monitoring, testing and troubleshooting hardware and software pertaining to company’s IT server infrastructure. This includes planning, organizing and execution of building and implementing server systems and domain infrastructure.

Responsibilities:

• Plan, implement, install, operate, and maintain the physical hardware, systems software, enterprise applications, & virtualized infrastructure system environments
• Manage and monitor the infrastructure systems to ensure the highest level of availability for continued business continuity
• Install, configure, and test operating systems, application software, and system management tools.
• Manage asset lifecycles, define requirements, design systems, and oversee implementation.
• Review systematic data analytics for optimization and improvements
• Evaluate, install, and maintain software, firmware, and hardware for system & application reliability and compatibility
• Plan and implement system automation processes for improved efficiencies
• Collaborate with internal & external resources on various projects, initiatives, and testing
• Interface with customers to gather information and requirements needs
• Provide upper-level technical expertise in troubleshooting, problem resolution, and root cause analysis
• Produce and maintain technical documents, such as guidelines, runbooks, system processes, policies, and procedures
• Provide technical expertise to IT and operational staff, assists in troubleshooting, problem resolution, and root cause analysis
• Provide technical mentoring and guidance to team members to ensure success in the team
• Support security measures and standards for infrastructure systems and end-user environments
• Provide infrastructure systems support for Information Technology teams; act as a liaison with remote teams to troubleshoot and resolve issues
• Evaluate existing systems and provides technical recommendations and directions to IT support staff
• Participate in on-call responsibilities in support of a 24 x 7 production environment

Requirements:

• Expert knowledge of server hardware platforms, virtual environments, and systems software
• Expert knowledge with Active Directory functionality, administration and policy controls
• Expert knowledge of server-client frameworks and environments
• Knowledge of scripting (Batch, WMI, VBScript, PowerShell)
• Fundamental knowledge of network and voice technologies
• Experience with firewalls, network connectivity, routing, VPN, and application layer protocols
• Information security methodologies and compliance governance requirements
• Ability to communicate effectively with a diverse user base having varied levels of technical proficiencies
• Ability to organize, plan and implement work assignments, prioritize competing demands based on business requirements
• Self-motivated and resourceful individual, with experience working in fast paced and dynamic operational settings
• Ability to work in diverse team environments in a global setting
• Provides upper-level technical expertise in troubleshooting, problem resolution, and root cause analysis
• Ability to lift, move, and adjust computer and peripheral equipment, up to 75 lbs.
• Ability to occasionally travel domestically is required.
• Minimum of five (5) years of experience within Information Technology
• Minimum three (3) years of hands-on experience with Server hardware and software

Education:

• Bachelor’s degree in computer science or related field or related experience
• Microsoft Certification(s) such as Microsoft Certified Systems Engineer and/or Microsoft Certified Solutions Expert with specialized discipline, preferred