Job Openings Assistant Manager - Process Trainer (Healthcare)

About the job Assistant Manager - Process Trainer (Healthcare)

  • Work with Operations, Training and Quality teams to identify performance gaps from a training perspective
  • Analyze performance gaps and provide recommendations to meet target metrics
  • Responsible for content research, outline creation, development of training evaluation measures, training materials creation and knowledge assessment
  • Deliver and facilitate training programs
  • Manage a group of trainers and develop an effective relationship that produces results
  • Provide floor support and communication coaching to all employees including leadership and support
  • Develop activities or modules to supplement existing programs or initiatives
  • Demonstrate strong working knowledge of adult learning principles
  • Gather data from operations to measure training program effectiveness
  • Prepare training reports like training effectiveness measures, completion report, etc
  • Analyze training effectiveness sores and propose improvement initiative
    
    QUALIFICATIONS
  • Graduate of any 4 year course
  • At least 2 years of Training experience as a Supervisor/Assistant Manager
  • Solid knowledge and experience in the US Healthcare vertical
  • Excellent facilitation skills
  • Strong English speaking and writing skills
  • Experience in conducting virtual training
  • Knowledge on MS Office Applications, especially Powerpoint
  • Knowledge and experience in Effectiveness Measures for both Language and Communications
  • Coaching/Mentoring Skills
  • Project Management Skills
  • Stakeholder Management Skills

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