Job Title: E-Commerce Head

Location: Dammam, Saudi Arabia

Job Summary:

We are seeking an experienced and strategic E-Commerce Head to lead and drive our online business operations. The ideal candidate will be responsible for developing e-commerce strategies, managing online sales channels, optimizing digital performance, and ensuring a seamless customer experience across all online platforms.

Key Responsibilities:

* Develop and implement the overall e-commerce strategy to achieve business objectives and revenue targets.

* Manage and oversee all online sales platforms and ensure optimal performance.

* Monitor website functionality, user experience, and conversion rates.

* Oversee order processing, online payments, and fulfillment operations.

* Manage and optimize the company website, ensuring integration with marketplaces and other digital platforms.

* Collaborate with the marketing team to plan and execute digital campaigns that drive traffic and sales.

* Manage social media channels related to e-commerce activities and customer engagement.

* Analyze sales performance, customer behavior, and market trends to identify growth opportunities.

* Prepare regular reports and recommend strategies to improve online business performance.

* Ensure the implementation of best practices in e-commerce operations and customer experience.

Requirements:

* Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.

* Minimum 2 years of experience in E-Commerce management.

* Strong understanding of e-commerce platforms, online marketplaces, and digital sales channels.

* Experience in website management and online payment systems.

* Good command of English.

* Proficiency in Microsoft Office and e-commerce tools.

* Strong leadership, analytical, and problem-solving skills.

* Ability to manage multiple projects and work in a fast-paced environment.