Job Title: E-Commerce Specialist

Location: Dammam, Saudi Arabia

Job Summary:

We are looking for a proactive and detail-oriented E-Commerce Specialist to support and enhance our online business operations. The ideal candidate will be responsible for managing product listings, monitoring inventory, coordinating online orders, and ensuring a smooth customer experience across all digital sales channels.

Key Responsibilities:

* Manage and update product listings, including descriptions, pricing, images, and new product launches.

* Monitor online sales performance and contribute to achieving revenue targets.

* Track inventory levels and coordinate with relevant departments to ensure product availability.

* Process invoices and coordinate with the accounting team regarding online transactions and payments.

* Maintain website content and ensure all product information is accurate and up to date.

* Coordinate with shipping and delivery teams to ensure timely order fulfillment.

* Handle customer inquiries, complaints, and order-related issues in a professional and timely manner.

* Monitor website performance and identify opportunities for improvement.

* Support promotional campaigns and online marketing activities.

* Prepare regular reports on sales, inventory, and website performance.

Requirements:

* Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.

* Minimum 2 years of experience in E-Commerce or a similar role.

* Good knowledge of product management, online marketplaces, and e-commerce platforms.

* Basic understanding of SEO, analytics, and online sales metrics.

* Good command of English.

* Proficiency in Microsoft Office applications.

* Strong organizational, communication, and problem-solving skills.

* Ability to multitask and work in a fast-paced environment.