Key Responsibilities

• Manage daily store operations and ensure smooth business performance.
• Lead, train, and motivate the sales team to achieve sales targets.
• Monitor sales performance and implement strategies to increase revenue.
• Maintain high standards of customer service and customer satisfaction.
• Oversee stock management, inventory control, and merchandising activities.
• Ensure visual merchandising meets brand guidelines and store presentation standards.
• Handle customer complaints and resolve issues professionally.
• Prepare sales reports and analyze store performance.
• Manage staff schedules, attendance, and performance evaluations.
• Ensure compliance with company policies, safety procedures, and operational standards.

Skills

• Leadership and team management
• Sales and target achievement
• Customer service excellence
• Inventory and stock control
• Visual merchandising
• Problem-solving and communication
• Time management and organization