We are looking for a detail-oriented Junior Administrator – Onboarding & Welcome Management to support onboarding and facility access processes for external workers and vendors. This role plays a key part in ensuring smooth onboarding, accurate data management, and timely coordination with multiple stakeholders in a fast-paced operational environment.

This position is ideal for an early-career professional who is organized, responsive, and eager to gain exposure to large-scale operations and onboarding processes.

Key Responsibilities

Onboarding & Access Support

• Support the submission and follow-up of access and badge requests through internal onboarding tools.
• Assist in coordinating facility access permissions for different business units.
• Support processing of short-term and escorted worker badge requests based on provided data.

Onboarding Administration

• Collect, review, and verify onboarding information from internal teams and vendors.
• Assist in completing onboarding forms and questionnaires accurately (job titles, start dates, classifications, cost centers).
• Support vendor setup processes and ticket creation when required.
• Coordinate badge printing requests and follow up on status with security teams.

Database Management & Reporting

• Maintain and update onboarding tracking databases (Excel) with accurate and up-to-date statuses.
• Support maintaining a master list of vendors and onboarding records.
• Ensure data accuracy and proper documentation across all onboarding activities.

Stakeholder Communication

• Respond to onboarding-related inquiries within agreed timelines during business hours.
• Follow up with vendors to collect missing information or documents.
• Provide status updates and escalate issues or delays when needed.

Requirements

• 0–2 years of experience in administration, operations, HR support, or a similar role (fresh graduates are welcome).
• Bachelors degree in Business Administration, Management, or a related field.
• Very good written and spoken English.
• Strong attention to detail and high accuracy in data entry.
• Good organizational and time-management skills with the ability to handle multiple tasks.
• Comfortable using multiple systems and tools simultaneously.
• Good working knowledge of Microsoft Excel (data entry, basic reporting).
• Reliable, responsive, and able to work in a fast-paced environment.