Call Center - CNX - EN

NOK Human Capital is hiring Customer Service Agents for a multinational contact center located in Smart Village -6th October

Job Description:

-Manage large amounts of incoming phone calls

-Identify and assess customers needs to achieve satisfaction

-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Requirements:

-Graduates

-Excellent/ Fluent English speakers

-Max age: 40

-Flexible with rotational & night shifts