NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers -El Tahrir

Manage large amounts of incoming phone calls

-Identify and assess customers needs to achieve satisfaction

-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Requirements:

-Graduates

-Very good English level

-Max age: 30

-Flexible with rotational & night shifts