Job Openings Technical Writer

About the job Technical Writer

NOK Human Capital is hiring "Technical Writer" to one of the most well-known E-commerce companies globally.

The ideal candidate is an independent and curious self-starter with a demonstrated ability to produce high-quality technical content, drive complex documentation projects, collaborate with technologists and quickly grasp new technical concepts with enthusiasm.

Key Job Responsibilities

  • Manage simultaneous documentation projects, including building and running the workflows where you engage with the engineering stakeholders across the organization to raise the bar on and publish their content.
  • Execute the API Gateway reference guides, define and communicate the content strategy for the API Gateway docs. including the product details and REST API reference.
  • Write accurate and clear docs that help solve customer problems.
  • Edit and deliver technically accurate documentation to help developers successfully adopt company SDKs and services.
  • Own the editorial bar for the entire documentation set including the documentation architecture, editing and testing.
  • Continuously gather information from Business Development, Product Management, Developer Marketing and Tech Support to produce best practices and react to the needs of developers.
  • Run the API documentations updates using the created frameworks.
  • Work with subject matter experts to address the gaps in content coverage and asking great questions to advocate for our customers.

Job Requirements

  • Minimum 3 years of experience designing and producing documentation or technical content for technical audience such as Software Engineers, API Reference.
  • Experience closely with software development teams.
  • Ability to create API reference and work with sample code in programming languages such as Java, Python, Ruby, .NET.
  • Experience using XML-based content publishing tools, Identify all documentation repositories, revise, edit and determine the best solution for data compilation and centralized storage.
  • Demonstrated ability to conceptualize technical/functional content into something creative that developers enjoy consuming.
  • Demonstrated problem-solving skills, attention to detail, and focus on quality.

If you would like to discuss the opportunity further, please apply now or send your updated resume to mentioning "Technical Writer" in subject line.