Merchant Risk Specialist

NOK Human Capital is hiring "Merchant Risk Specialist" for one of the very well known multinational E-commerce companies located in Maadi.

Job Description:

- Assess brand reputation, compliance, fraud, and financial risk to determine risk exposure on new and existing merchants and take an appropriate course of action.
- Coordinate with cross-functional teams, partners, and 3rd party providers to assess non-financial risk - brand, reputational, legal and compliance risk.
- Use business transaction reports, billing cycle reports, and investigative research tools to conduct financial and non-financial risk assessment of merchants as they are prospected, signed, and on-boarded by Sales team.
- Understand differences and requirements of different merchant sizes (large enterprises - small/medium businesses - small/casual sellers).
- Investigate and use new sources of third party data to assess merchant risk.
- Conduct ongoing monitoring of credit, fraud, and dispute/chargeback trends by merchants in order to detect changes and anomalies from expected performance.
- Work closely with our Account Managers and other teams to manage anomalies as they come up.
- Develops and implements effective fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience at application.
- Responsible for assisting with Risk reporting, creating, and updating procedures.
- Analyzes current fraud trends and provide input to adjust rules and parameters.


Job Requirements:
- 1+ years of experience in Fraud Management or Anti Money Laundering as an investigator
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in payments or e-commerce

If you match the above criteria, send your CV to resume@nokhc.net mentioning "Merchant Risk Specialist" in the subject line