Job Openings دعم فني | Orange - Q324

About the job دعم فني | Orange - Q324

NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers -El Tahrir

Job Description:

-Manage large amounts of incoming phone calls

-Identify and assess customers needs to achieve satisfaction

-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution



-Very good English level

-Max age: 30

-Flexible with rotational & night shifts