We are hiring a Commercial Account Manager. The role involves managing and growing a portfolio of Saudi-based seller accounts, driving revenue and profitability, and executing tailored growth strategies. The candidate will track and analyze performance, identify gaps, and implement action plans. Building strong, long-term relationships with key accounts and collaborating with internal teams to ensure operational excellence is also key.

 About us
NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.

Key Responsibilities

• Manage and grow a portfolio of Saudi-based seller accounts.
• Drive revenue, GMV, and profitability growth across accounts.
• Build and execute tailored growth strategies per seller.
• Track and analyze performance (sales, conversion, pricing, stock, content).
• Identify performance gaps and implement data-driven action plans.
• Ensure participation in key campaigns and seasonal events.
• Act as the main commercial point of contact for sellers.
• Build strong, long-term relationships with key accounts.
• Collaborate with internal teams (Operations, Marketing, Supply Chain, Finance).
• Ensure smooth execution and operational excellence across accounts.
• Prepare regular business reviews and performance reports.

Requirements

• 1–2 years of experience in e-commerce/account management/marketplace roles OR 3+ years in sales, commercial, or client-facing roles in any industry.
• Experience handling or exposure to Saudi market clients is a plus.
• Strong understanding of sales and commercial principles.
• Familiarity with e-commerce KPIs (GMV, conversion rate, AOV, margin) is a plus.
• Strong communication, negotiation, and relationship management skills.
• Analytical and data-driven mindset.
• Ability to manage multiple accounts in a fast-paced environment.
• Proficiency in Excel.
• Experience with tools or dashboards (Power BI/Tableau) is a plus.