Amazon Egypt is hiring Arabic & English Customer Service Associates to join our growing customer support team. This role offers fresh graduates the opportunity to gain hands-on experience with a leading multinational company while delivering world-class customer service.

Key Responsibilities

• Handle customer inquiries via phone, chat, and email in Arabic and English

• Resolve customer issues efficiently while maintaining high service standards

• Provide accurate information regarding orders, products, and services

• Document customer interactions clearly and professionally

• Meet performance and quality targets set by the company

• Work collaboratively within a team-oriented environment

Job Requirements

• Fresh graduates only

• Excellent to fluent English proficiency (B2–C1)

• Strong verbal and written communication skills

• Ability to work rotational shifts (24/7)

• Customer-focused mindset with problem-solving abilities

Salary & Benefits

• Competitive salary: 7,200 – 9,800 EGP (based on English proficiency)

• Medical & Social Insurance

• Night shift allowance

• Paid training

Transportation

• Females: Door-to-door transportation after 7:00 PM

• Males: Transportation from meeting points

  • Downtown

  • Gas Station beside Bloom Bank

Work Location

• Egypt

Why Join Amazon Egypt?

• Gain experience with a global brand

• Professional work environment

• Career growth opportunities

• Comprehensive benefits package