Customer Support Representative Croatian Speaker (Athens, Greece)

Are you a Croatian-speaking professional passionate about helping customers and delivering top-notch service? Do you want to grow your career while living in one of Europes most dynamic and sun-soaked cities? This role offers the perfect opportunity to combine professional development with an exceptional Mediterranean lifestyle in Athens.

About the Role
As a Customer Support Representative, you will be the first point of contact for Croatian-speaking customers. You will provide guidance, answer inquiries, and resolve issues efficiently to ensure a seamless and positive customer experience. Your contribution will directly impact customer satisfaction and strengthen the companys reputation for excellence.

Key Responsibilities

• Provide high-quality customer support in Croatian via phone, email, and chat.
• Assist customers with product information, account queries, troubleshooting, and general questions.
• Resolve issues professionally and efficiently while maintaining a friendly and helpful approach.
• Maintain accurate records of customer interactions and internal documentation.
• Collaborate with internal teams to ensure timely and effective resolution of customer issues.
• Stay updated on products, services, and internal procedures to provide accurate information.

Requirements

• Native or fluent Croatian.
• Strong English communication skills for internal collaboration.
• Excellent communication, problem-solving, and interpersonal skills.
• Customer-focused, patient, and solution-oriented.
• Previous customer service experience is an advantage but not required; full training is provided.
• Comfortable working with computers and digital systems.

Whats Offered

• Competitive salary with performance-based incentives.
• Comprehensive onboarding and ongoing professional development.
• Clear opportunities for career growth within an international organization.
• Relocation support for candidates moving to Athens.
• Work in a multicultural, collaborative, and supportive environment.

Why Athens?
Athens offers the perfect blend of professional opportunity and lifestyle. Enjoy sunny weather, stunning beaches, historic landmarks, vibrant neighborhoods, and a lively cultural scene. From exploring ancient sites to savoring Mediterranean cuisine and engaging in a thriving social life, Athens provides an inspiring backdrop for both career and personal growth.

This role is ideal for Croatian-speaking customer support professionals ready to advance their careers while experiencing the energy, culture, and beauty of Athens, Greece.