Customer Service Representative Danish Market

Location: Barcelona, Spain

Are you fluent in Danish and passionate about providing outstanding customer support? Join a fast-growing international company in Barcelona, where youll deliver top-tier service to Danish-speaking clients while enjoying one of Europes most vibrant and inspiring cities.

About the Role
As a Customer Service Representative, you will be the primary point of contact for clients, assisting them via phone, email, and chat. You will resolve inquiries efficiently, provide clear guidance, and ensure a seamless experience, while collaborating with internal teams to maintain high service standards.

Key Responsibilities

• Handle customer inquiries in Danish across multiple channels
• Provide accurate information, troubleshooting, and resolution to client issues
• Maintain detailed records and follow up to ensure complete satisfaction
• Escalate complex issues to relevant departments when needed
• Suggest improvements to processes and workflows to enhance the customer experience
• Contribute to a positive, team-oriented work culture

Requirements

• Native-level or fluent Danish, with strong English skills
• Strong communication and interpersonal skills
• Customer-oriented mindset with a proactive approach to problem-solving
• Ability to handle multiple tasks efficiently and manage priorities
• Previous customer service or contact center experience is an advantage but not required
• Positive, professional attitude and team player mentality

Whats Offered

• Competitive salary and benefits package
• Comprehensive training and career development opportunities
• Dynamic, multicultural work environment
• Clear growth potential within customer service and related areas
• Supportive team culture and leadership

Why Barcelona?
Barcelona combines professional opportunity with an exceptional lifestyle. With its sunny Mediterranean climate, vibrant cultural scene, stunning beaches, and dynamic international community, its an ideal city to build your career while enjoying an active, enjoyable lifestyle.

If you are fluent in Danish and ready to provide outstanding service in a supportive and dynamic environment, this Customer Service Representative role in Barcelona is an exciting opportunity to grow your career while living in one of Europes most desirable cities.