Customer Service Representative Czech Speaker (Athens, Greece)

Are you a Czech-speaking customer service professional looking to take the next step in your career while living in one of Europes most captivating cities? This opportunity offers the perfect balance of professional growth and Mediterranean lifestyle.

About the Role
You will be the first point of contact for customers, ensuring they receive outstanding support and an exceptional experience. From resolving inquiries to guiding users through products and services, your contribution will play a key role in building strong customer satisfaction and loyalty.

This is an ideal position for someone who enjoys helping others, communicates with confidence, and takes pride in delivering positive outcomes.

Key Responsibilities

• Provide customer service support via phone, email, and chat in Czech.
• Assist customers with product information, troubleshooting, payments, orders, and general queries.
• Identify customer needs and ensure every interaction results in a positive experience.
• Maintain accurate documentation and follow work processes.
• Collaborate with internal teams when needed to resolve issues efficiently.
• Stay informed about products and updates to provide high-quality support.

Requirements

• Native or fluent Czech speaker.
• Good command of English for internal communication.
• Outstanding communication skills, patience, and customer-focused attitude.
• Previous customer service experience is preferred but not required; full training is provided.
• Basic computer skills and comfort working in digital environments.

Whats Offered

• Competitive salary package plus performance incentives.
• Relocation support for candidates moving to Greece (if applicable).
• Full onboarding and continuous training to support your development.
• Career growth opportunities within the company.
• A multicultural, collaborative work environment.

Why Athens?
Athens offers an unbeatable combination of sunshine, history, affordability, and modern urban living. Whether you enjoy beaches, historic landmarks, lively social life, Mediterranean cuisine, or outdoor activities all year round, Athens provides an incredible quality of life. With a flourishing international community and welcoming atmosphere, its an ideal destination for professionals looking to experience something new while advancing their career.

If you are ready to deliver exceptional customer support and embrace a new life in inspiring Athens, this role is an exciting opportunity to grow both professionally and personally.