Porto, Portugal

Content Moderation Specialist – Italian & English (On-Site, Porto)

 Job Description:

Location: Porto, Portugal (100% On-Site)

Position Type: Full-time

Schedule: Rotational shifts (Monday to Sunday)

About the Role

Are you passionate about digital safety and shaping the future of online communities? One of the world's fastest-growing technology and entertainment giants, ByteDance, is looking for an Italian and English-speaking Content Moderation Specialist to join our team in the vibrant city of Porto.

Operating entirely on-site from our Porto hub, you will play a critical role in ensuring a safe, positive, and inclusive environment for millions of users. If you have a keen eye for detail, thrive in fast-paced environments, and want to be on the frontline of global digital culture, this is your opportunity to build a career with impact.

Key Responsibilities

  • Review & Moderate: Monitor user-generated content (videos, text, and images) to ensure compliance with community guidelines, safety policies, and legal frameworks.
  • Identify Trends: Detect and escalate emerging trends, patterns, or systemic risks within online content to internal safety teams.
  • Maintain Quality: Deliver high-quality, consistent decisions regarding content moderation with strong objectivity and attention to detail.
  • Collaborate: Work closely with cross-functional global teams to constantly improve platform safety and optimize user experience.

Requirements

  • Language Proficiency: Native or near-native fluency in Italian, paired with strong professional communication skills in English (B2 level minimum).
  • Resilience & Focus: Ability to handle high-volume workflows and maintain emotional resilience when reviewing sensitive digital content.
  • Cultural Awareness: Deep understanding of Italian culture, local nuances, slang, and digital trends to make accurate moderation choices.
  • Adaptability: Fully comfortable working a 24/7 rotational shift schedule, including night shifts and weekends.
  • Work Setup: Ready to work 100% on-site at our modern hub located in Porto, Portugal.

What We Offer

  • Base Salary:  paid over 14 months.
  • Dynamic Culture: The chance to work directly with a leading global tech brand and shape the digital experiences of millions.
  • Career Growth: Comprehensive initial training on trust and safety protocols, along with structured pathways for professional advancement.
  • Vibrant Workplace: A collaborative on-site team environment in the heart of Porto.

Ready to help build a safer internet? Submit your resume today and start your journey with ByteDance in Porto!

  Required Skills:

Resume Entertainment Internet Compliance Salary User Experience Adaptability Attention To Detail Communication Skills English Training Communication