Join a leading technology company and become part of a dynamic Sales & Customer Support team where every interaction matters.

We are looking for German-speaking professionals who are passionate about technology, problem-solving, and delivering exceptional customer experiences.

Location

Remote based in Portugal

Start Date

02 June 2026

Schedule

08:00 – 19:00 (rotational shifts)

What you will do

• Provide technical customer support in German and English
• Assist customers with product, service, and sales-related inquiries
• Troubleshoot issues and find fast, effective solutions
• Ensure customer satisfaction by turning challenges into positive experiences
• Work closely with internal teams to resolve complex cases
• Deliver clear, confident communication across all channels

What we are looking for

• Fluent German (mandatory) + good English skills
• Strong problem-solving mindset
• Empathetic, patient, and customer-focused attitude
• Detail-oriented with strong follow-up skills
• Resilient under pressure in fast-paced environments
• Clear and confident communicator
• Tech-savvy and comfortable with digital tools
• Previous Customer Service experience is preferred
• Sales experience is a plus but not required

What we offer

• Permanent opportunity in a global tech company
• Performance bonus: €225 x 12 months
• Paid training and onboarding
• International and multicultural work environment
• Career growth opportunities in tech and customer operations

Why this role?

This is more than customer support — it's about creating impact. Every interaction is an opportunity to solve problems, build trust, and turn frustration into long-term customer satisfaction inside a fast-moving tech environment.