Sales & Reactivation Specialist (HelloFresh) – Dutch & English

Earnings: Base Salary + €400/Month Performance Bonus + Signing Bonus Location: Lisbon, Portugal (On-Site Hub)

Position Type: Full-time, 40 hours per week

About the Opportunity

Are you a persuasive communicator looking for a role where your hustle directly dictates your paycheck? HelloFresh, the world's undisputed leader in the meal-kit industry, is expanding its high-performance commercial team in Porto. We are looking for driven, multilingual Dutch and English speakers who want to maximize their earning potential.

This isn't a standard, passive customer support job. You will be on the frontline of our growth engine—reconnecting with former subscribers, overcoming objections, and tailoring premium food-tech solutions to their lifestyles. If you love hitting targets, closing deals, and want to work for a global giant that heavily rewards performance, this is the most lucrative opportunity on the market right now.

Why This is the Highest-Earning Role in Porto

• Uncapped Bonus Structure: Secure your base income and unlock a powerful €400 monthly productivity bonusby hitting highly achievable targets.
• Immediate Financial Boost: Start earning from day one with an attractive signing bonus included in your offer package.
• Elite Sales Training: We don't expect you to know everything on day one. You will undergo an intensive, fully paid premium onboarding program that teaches you advanced sales psychology, negotiation tactics, and CRM tools—setting you up to maximize your bonuses immediately.
• Fast-Track Career Progression: Success in this role opens immediate doors into high-level Account Management, Quality Assurance, and Team Leadership within a global tech-food giant.

Key Responsibilities

• Drive Revenue Recovery: Proactively engage with inactive and former HelloFresh subscribers via direct channels (primarily outbound voice, supported by email and chat) to win back their business.
• Consultative Pitching: Listen actively to uncover why a customer paused their subscription, handle objections smoothly, and present tailored, value-driven solutions that fit their current lifestyle.
• Account Optimization: Support active and returning users through subscription management, ensuring they get maximum value from the platform to secure long-term loyalty.
• Pipeline Management: Use industry-leading software (Genesys) to efficiently manage your daily customer outreach and maintain accurate records.

Requirements

• Language Mastery: Full professional fluency in both Dutch and English (written and spoken) to confidently handle premium European portfolios.
• Competitive, Sales-Driven Mindset: A proactive, resilient, and target-oriented attitude. Experience in sales, outbound telemarketing, collections, or high-performance retail is a major advantage—but a hunger to succeed is what matters most.
• Elite Communication: Exceptional verbal and written skills, with the natural ability to build instant rapport, project enthusiasm over the phone, and turn a "no" into a sale.
• Availability: Ready to work 40 hours per week on a rotational shift pattern (including Saturdays).

Ready to stop earning a basic salary and start chasing real bonuses? Submit your resume today and claim your spot on the HelloFresh sales team in Porto!