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19 Open positions

Data Scientist

San José, Santa Ana, Costa Rica

Description:

Data Scientist - Python & Docker Enthusiast Are you passionate about leveraging data science to build innovative solutions that impact thousands of users daily? Do you thrive in dynamic environments where continuous learning and creative problem-solving are valued? We are looking for an energetic Data Scientist to join our talented team! About the Role: You'll play a key role in building, deploying, and maintaining machine learning models at scale. Your …

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Campaign Manager

San José, Santa Ana, Costa Rica

Description:

A leading iGaming Digital Marketing Agency is looking for a Campaign Manager. This position will be responsible for planning and coordinating effective campaigns for customer acquisition initiatives stemming from data mining list capture (Direct Mail, Digital Ads, V2T, E-Marketing, Short-Messaging etc) Campaign Manager duties and responsibilities: A Campaign Managers primary duty is to ensure marketing campaigns are executed on time and on strategy to achieve their objectives. The CM will …

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Fraud and Security Agent

San José Province, San José, Costa Rica

Description:

Fraud and Security Agent (September-2024) Job Overview: We are seeking a detail-oriented and analytical Fraud and Security Agent to join our team. This role is responsible for monitoring, detecting, and preventing fraudulent activities in customer transactions while ensuring a secure environment for our clients. The agent will handle inquiries related to account security, provide excellent customer service, and investigate potential fraud in a fast-paced call center environment. Key Responsibilities: Monitor …

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Media Buyer

Description:

Job Summary: The Media Buyer will be responsible for purchasing and optimizing advertising space on behalf of our online casino. This role requires a deep understanding of the media landscape, excellent negotiation skills, and the ability to analyze campaign performance. Responsibilities: 1. Media Buying: Negotiate with media channels to close competitive deals, purchase ad space and airtime, and ensure the advertisements are displayed at the right time to the right …

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Casino Content Editor

Santa Ana, San José Province, Costa Rica

Description:

Online Casino Content Editor Job Description: As a Content Editor, you will play a crucial role in ensuring the quality, accuracy, and relevance of the content presented on our platform. You will be responsible for editing and proofreading various types of content, including but not limited to casino game descriptions, promotional materials, blog posts, newsletters, and website copy. Your primary goal will be to maintain consistency in tone and style …

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Casino Campaign Specialist

Santa Ana, San José Province, Costa Rica

Description:

Job Summary: The specialist will be responsible for developing and implementing marketing campaigns tailored to our online casino customers. This includes creating campaign concepts, defining target audiences, and setting clear objectives. The specialist will also monitor and analyze the performance of each campaign, using data to inform decisions and optimize for better results. Responsibilities: 1. Campaign Development and Execution: Develop and execute marketing campaigns aimed at customer acquisition, retention, and …

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Retention Specialist

Santa Ana, San José Province, Costa Rica

Description:

Job Summary: The Retention Specialist will be responsible for managing customer churn and increasing customer retention rates. This role requires a deep understanding of the online casino industry, excellent communication skills, and the ability to develop strong relationships with our customers. Responsibilities: 1. Customer Retention: Develop and implement strategies to improve customer retention and reduce churn. This includes managing loyalty programs and personalized offers. 2. Game and Bonus Maintenance: Regularly …

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Casino Brand Manager

Santa Ana, San José Province, Costa Rica

Description:

We are looking for a talented Brand Manager to grow new gaming brands. The candidate will be responsible for shaping the brands outward image by uncovering consumer insights and driving marketing campaigns, while finding new ways of attracting and retaining customers and improving the overall customer experience. Responsibilities Analyze brand positioning and consumer insights Developing custom marketing and advertising strategies Shape and communicate our vision and mission Translate brand elements …

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Senior Customer Service Agent

San José, San José Province, Costa Rica

Description:

This position provides customer service support and routine problem resolution via chat and mail, related to our customers' products or services. Job Responsibilities: Ability to handle multitasking of customer service, chat, email, and data entry. Attend to customer needs using support tools and resources to provide an appropriate solution. Maintain a basic knowledge of the customer's products and/or services. Document details of customer interaction in the system. Performs other duties …

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