About the job Warehouse Manager
Navarro Pecan Company is seeking a Warehouse Manager to lead all shipping and receiving operations across day and night shifts. This role is responsible for safe, accurate, and efficient movement of product and materials in and out of the facility, while building strong crews, enforcing standards, and driving performance against key operational KPIs. Our business is highly seasonal—this position must be comfortable scaling labor and throughput up during peak buying months and stabilizing operations during the remainder of the year.
A successful Warehouse Manager at Navarro is a hands-on leader who ensures systems and standard work are consistently used, develops team capability, and partners with management to diagnose performance gaps and implement practical solutions.
Key Responsibilities
Leadership & Team Management
- Lead shipping and receiving teams across day and night shifts; set expectations, assign work, and hold teams accountable
- Train, coach, and develop supervisors/leads and hourly employees; build a culture of safety, urgency, and teamwork
- Support staffing plans (hiring, training, scheduling) and scale labor up/down based on receiving volume and seasonality
- Conduct shift handoffs, daily huddles, and performance communication to ensure continuity between shifts
Shipping & Receiving Operations
- Oversee all inbound and outbound freight: scheduling, dock coordination, documentation, and carrier/vendor communication
- Ensure accurate receiving, staging, labeling, storage, and shipment preparation to support production and customer orders
- Maintain inventory integrity through cycle counts, reconciliation, proper transactions, and disciplined process execution
- Ensure compliance with internal procedures for non-standard loads, special handling, and time-sensitive shipments
Systems, Process Discipline, and Continuous Improvement
- Ensure warehouse systems and tools (WMS/ERP, spreadsheets, paperwork, scanning, etc.) are consistently utilized and accurate
- Create and sustain standard operating procedures (SOPs) for receiving, shipping, staging, and inventory control
- Identify bottlenecks, waste, and recurring issues; implement process improvements that increase throughput and reduce errors
- Help empower the workforce by improving training, clarity of roles, and decision-making at the front line
KPI Management & Reporting
- Own key warehouse KPIs (examples: dock-to-stock time, receiving accuracy, shipping accuracy/OTIF, inventory accuracy, labor productivity, safety metrics, trailer turn time)
- Track results, lead root-cause analysis when targets arent met, and clearly communicate why and what were doing about it to plant leadership
- Build action plans with measurable countermeasures, timelines, and accountability to close performance gaps
Safety, Compliance, and Asset Care
- Enforce safety standards and safe forklift/material handling practices; lead incident reporting and corrective actions
- Maintain clean and organized warehouse areas (5S), docks, staging lanes, and traffic patterns
- Ensure equipment readiness and coordinate with maintenance for forklifts, dock equipment, racking, and facility needs
- Follow all applicable food safety / sanitation expectations as trained (prior food experience is not required)
Qualifications
Required
- Minimum 5 years of warehouse management experience, including direct leadership of warehouse teams
- Demonstrated experience managing shipping and receiving operations end-to-end
- Strong leadership skills with the ability to run multiple crews/shifts and drive accountability
- Strong computer skills (email, spreadsheets, and comfort adopting new systems)
- Proven ability to manage performance using KPIs and root-cause problem solving
Preferred
- Experience in seasonal/peak-volume operations with variable staffing needs
- Bilingual English/Spanish (plus, not required)
- Experience with WMS/ERP systems, cycle counting programs, and continuous improvement (Lean/5S)
Schedule & Seasonality
- This role supports both day and night shift operations and requires schedule flexibility.
- Workload is heavier during peak buying months and transitions to a more standard operating rhythm during the rest of the year.
What Success Looks Like (90–180 Days)
- Shipping and receiving processes are stable, organized, and consistently executed across shifts
- Inventory and paperwork accuracy improves and stays controlled
- KPIs are tracked weekly with clear ownership, root-cause visibility, and action plans
- Staffing is proactively scaled to volume so labor matches the season without sacrificing service, safety, or accuracy
- The workforce is more capable and empowered through better training, clearer standards, and stronger shift leadership
Physical / Work Environment
Work is performed in a warehouse/plant environment with frequent dock activity, forklifts, and material movement. This role requires regular floor presence and coordination with production and management.