Oracle SBC Engineer

Responsibilities:

• Fundamental understanding of Network Concepts and designs, WAN, LAN, MPLS, SDWAN, Cloud Technologies
• Strong understanding and experience in Session Initiation Protocol (SIP) implementation and support
• Experience in Telco SIP Trunks and network design
• Experience in compliance call recording systems (NICE Engage and Call Cabinet, Verint or equivalent)
• Implement, maintain, and support Oracle Session Border Controller (SBCs) and ancillary tools (EOM, SDM)
• Implement, maintain and support AudioCodes Oracle Session Border Controllers (SBCs)
• Strong understanding and experience on Contact Centre Technologies, Avaya, Genesys, Cloud Contact Center
• Experience in MS SQL, Linux and Windows Server Operating System
• Fundamental understanding of Firewall and DMZ design concepts
• Strong understanding of VoIP/SIP security standards and implementation
• Experience of SIP, integration, and migration.
• Cloud Telephony and UC Solutions experience will be an advantage
• Experience in Telephone Management System and Expense Management.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Extensive experience with Oracle SBCs and VoIP technologies.
• Strong understanding of SIP protocol and call flow design.
• Knowledge of network security practices and firewall configurations.