Head of e-Commerce

About the Role

The Head of e-Commerce manages all brands web stores and overall traffic of the websites. This position supports the Company’s success by managing shoppers' journeys to increase traffic and site enhancements (landing pages, pop ups, lead gen forms, etc) to increase conversion and revenue. You will be in the driver seat in driving strategies to optimize our customer’s shopping experience on all our global web stores.

Job Responsibilities

• Manages the overall user experience, including site navigation, content development, sales checkout funnel, and improving Click-Through Rates (CTR).
• Oversees online product portfolio by working with product development, merchandising, marketing etc to identify suitable categories & products.
• Drives innovation and strategy in performance analytics, website traffic, and product performance.
• Leads and manages a team of Shopify Developers and UI/UX Designers in driving enhancements to our existing DTC website experiences.

Job Requirements

• Must be seasoned professional with at least 7 years in the digital retailing market with exposure in Direct to Consumer (DTC) experience.
• Must be a self-described data expert with the ability to interpret data and draw conclusions to implement new e-commerce strategies.
• Good understanding of SEO and its implementation on Shopify websites.
• Experience deploying web analytics and tags for Google Analytics, Tag Manager & Optimize.
• Good understanding of cross-browser compatibility issues & responsive web design best practices.
• Outstanding and concise written and verbal communication skills
• A reputation and track record of being energetic, innovative, enthusiastic, and agile.
• Excellent collaborator with adaptable style and strong diplomatic and influencing skills
• Comfortable with ambiguity, hands-on; Willingness and ability to act as a change agent and offer opinions and judgments
• Self-directed, execution-focused, and incredibly well-organized with a proven ability to work independently in a fast-paced environment
• Ability to partner effectively with external resources, but also roll up the sleeves and dig into details