ServiceNow Dev. (Job ref.Y635978V)

ABOUT COMPANY

Oben stands ready to provide the IT Strategy and Consulting support for Global Leaders to help them steer their Organizations through Change. We leverage our functional and technology expertise, insights and industry know-how to help Enterprises reach their goals.

ROLE INSIGHTS

We are currently expanding our ServiceNow team with the aim to deliver innovative solutions for our current and future clients. You will collaborate with Business Analysts (BAs), Product Owners (POs), and technical teams. As we continue to expand, we are looking for new consultants to bring fresh perspectives and contribute to the success of our clients digital transformation journeys.

If you are interested in discussing such an opportunity within our company, do not hesitate to use the Apply for Position button.

ROLE DETAILS

Job Title: ServiceNow Dev. (Job ref.Y635978V)

Job Type: Full-time

Effort Schedule: 8 Hours/Day

Project Communication & Documents: English

Job Summary: The ideal candidate will have in-depth knowledge of ServiceNow modules, integration strategies, and development best practices, with a strong focus on API-based integrations, custom scripting, and deployment processes.

• Work closely with the BAs and POs to understand and develop a new custom application that integrates ServiceNow Catalog with Google Cloud (GCP);
• Provide expertise on all technical initiatives related to the development of REST/SOAP interfaces between ServiceNow and other external integrations;
• Understand the large-scale thinking and approach needed for the success of the project, including Provisioning Systems, Authentications, APIs, Sync/Async, MasterData, etc.
• Provide expertise on risks and constraints related to Snow Upgrades;
• Provide expertise on integration with 3rd party enterprise software;
• Develop custom software solutions through scripting and software development;
• Deploy, test and document digital solutions;
• Deliver consulting services to install, configure, and integrate software products from ServiceNow;
• Participate in focus groups to analyse root cause and identify potential solutions for major incidents;
• Participate in code review sessions with other team members to identify potential issues or gaps for improvements;
• Advocate Snow Best Practice within the new development features and ongoing deployments;
• Create awareness about project sensitive technical constraints and share potential risk/quick-wins with project team;
• Share knowledge (technical and operational) to improve functional and technical usage of existing instances;
• Be a core member for instance upgrade and migrations;
• Modules of concern: ITSM, ITBM, CSM, HRSD, Discovery, SO, Notifications, 3rd Party Integration, App Engine;

Technical skills

• Clear understanding the development of Agile software as well as its advantages and disadvantages, to ensure its optimal implementation, plus has experience with tools to support Agile development;
• Knowledge of: Postman (API testing), ApiGee (API publishing and consumption), Jira and Confluence tools;
• Automatic and manual functional testing skills;
• Global vision and intuition to predict the impact of changes on the environment and to propose in advance the optimal solutions for correction and redevelopment if necessary;
• Clear understanding of modern software development process;

Soft skills

• Relevant experience interacting directly with project stakeholders and end users;
• A team player with a proven track record in supporting software change;
• Able to multi-task, working on several in-flight projects at any one time;
• Self-motivated, conscientious and focused on detail, with an ambition to deliver quality software solutions;
• A quick learner and able to understand the client's requirements as well as to ask all the necessary questions to disambiguate his request;
• Able to decode the clients request and to translate it from a technical language into a standard one;
• Self-confident and willing to facilitate workshops designed for the teams involved in the process and to conduct the meetings in an efficient way.