ServiceNow DevOps (Job Ref. Y6V8YR45)

ABOUT COMPANY

Oben stands ready to provide the IT Strategy and Consulting support for Global Leaders to help them steer their Organizations through Change. We leverage our functional and technology expertise, insights and industry know-how to help Enterprises reach their goals.

ROLE INSIGHTS

We are currently expanding our ServiceNow team with the aim to deliver innovative solutions for our current and future clients. You will collaborate with Business Analysts (BAs), Product Owners (POs), and technical teams. As we continue to expand, we are looking for new consultants to bring fresh perspectives and contribute to the success of our clients digital transformation journeys.If you are interested in discussing such an opportunity within our company, do not hesitate to use the Apply for Position button.

Summary

We are seeking a ServiceNow DevOps Engineer to manage, develop, and optimize our ServiceNow platform. This role combines development and operations, ensuring smooth delivery, performance, and compliance.

Key Responsibilities

• Develop and enhance ServiceNow applications, portals, and workflows

• Integrate ServiceNow with enterprise tools and build automation/CI-CD pipelines

• Provide 2nd-level support and resolve incidents/requests

• Monitor platform health, performance, and service levels

• Manage user accounts, roles, and permissions

• Apply patches, upgrades, and security updates

• Ensure compliance and support audits

Skills & Experience

• Strong experience in ServiceNow development and administration

• Proficiency in JavaScript, HTML, CSS, REST, and GraphQL

• Hands-on knowledge of ITSM, HRSD, and CSM modules

• Familiarity with ITIL practices and agile environments (Scrum/Kanban)

• Problem-solving mindset, attention to detail, and strong communication skills

Qualifications

• Bachelors or Masters in Computer Science/IT (or equivalent)

• ServiceNow certifications (CSA, CAD, CIS) required; additional certs a plus

• 2+ years relevant experience

Languages

• Fluent in English (spoken & written)