Onsite AV Event Technician - Bay Area

OfficePro, Inc, a Washington DC based end-user training and adoption company, is in need of an On-Site Audio- Visual Technician to assist our client with AV white glove and live meeting support functions

This is a Full-Time Position

40 hours per week

Monday - Friday

8:00 am - 5:00 pm

Tech Required Experience:

• Previous experience working in the tech industry or with/for tech companies
• Candidate MUST Possess high emphasis on customer service and personability. This is a client-facing position and candidate must be able to manage emotions during high-pressure situations.
• Candidate should be able to adapt to varying scope and work flow as job responsibilities can change based on need and client end user support requirements
• Previous experience with operating: camera controllers, audio mixers, video switchers, microphones
• Candidate background should have a specialty in Audio, Video, Lighting, Switching and Production
• Candidate should Posses Experience with different video conferencing platforms and equipment. i.e. Preferably Google Meet, Zoom, WebEx, Teams, etc., along with the ability to troubleshoot audio/video settings on these platforms.
• Must Posses Familiarity with QSYS systems and QSYS reflect. This is our method for handling routing and signal flow, enabling us to diagnose issues remotely and efficiently.
• QSYS System certification required or expectation is to gain levels 0 and level 1 within 1-2 months of hire will be required.
• Prior experience working with high level CEOs, SVPs, VPs, Celebrities, and C-Level guests.
• 3-5 years experience in event and VTC Event spaces and overall event support
• Shown experience and evidence of an average of 25-30 events per month supported in previous role(s) at a high level in a VTC setting with executive level clients & end users

Responsibilities:

• A Level 2 experienced technician that can assist with event support including set up of all-hands calls
• White Glove and event support of VIP/C-Suite executives
• Support of ad-hoc meetings
• Assist with conference room Tier 2 break/Fix needs
• Proactive Meeting support testing and break/fix adjustments on the fly
• Support/Running Live Events
• On-site Audio support, video conferencing and production operations
• Maintain administrative/reporting requirements and operational metrics
• Ensure all equipment is shut down and secured for next business day
• Review schedules for next day requests to ensure equipment is operational
• Connect Audio video conference calls
• Ensure all microphones are fully charged and operational prior to meeting starts
• Ensure video or pc is properly displayed
• Ensure all meeting & broadcast rooms are equipped/stocked with supplies per meeting room requirements
• Maintain inventory of A/V consumables and replace A/V consumables as necessary
• Testing of each individual piece of equipment to ensure equipment is set to factory specifications

Job Types: Full-time Onsite

• San Francisco, CA 94104 (Required)
• Pay: $83,00 - $93,000 annually
• Work Location: In person