Audio Visual Field Service Technician - Boston

Job Description:

Job Overview
We are seeking a dynamic and detail-oriented Audio-Visual Field Technician in the Boston Metro area to join our team and deliver exceptional technical support for a wide range of audio, visual systems in the commercial and residential arena. In this role, you will be responsible for maintaining, troubleshooting, and repairing complex AV equipment across various client sites. Your expertise will ensure seamless operation of conference rooms, presentation spaces, and integrated communication systems as well as high end home residential AV Equipment. This position offers an exciting opportunity to work in diverse environments, collaborate with clients, and showcase your technical prowess in a fast-paced setting.

This is a Longer Term 1099 Contract to begin in May and go through the end of 2026 with potential for extension and full-time hire!

Responsibilities

• Servicing and troubleshooting of commercial automation systems including distributed conference room video, audio, lighting, and shades
• Provide training to clients on the use of AV systems
• Engage in preventative maintenance visits to maintain client systems
• Perform equipment delivery and associated responsibilities
• Carry out service tasks in a timely and quality conscious manner including, but are not limited to pulling cable, install connectors, projector mounting / hanging (ceiling mounts), TV installation/de-installation
• Conduct field installation of control programs (AMX/Crestron/Extron/Firmware, etc.) – upload, download, make code changes, and troubleshooting
• Interface directly with clients or client representatives to determine the issue(s) and effectively communicate resolution
• Provide detailed reporting at the end of each service call for record- keeping

MINIMUM REQUIREMENTS

• Minimum 2+ years of relevant experience in the Commercial AV industry environment.
• Experience with Control systems (AMX, Crestron, Biamp, Q-Sys, Extron, Dante) is highly desirable
• Advanced computer skills with ability to navigate around PC and Mac and possess deeper understanding of Windows/Mac OS applications
• Familiarity with Apple IOS products (Apple TV, iPad, Airport Express, iPhone, IOS10, etc.) as they relate to daily use for interfacing with and controlling integrated networks
• Solid understanding of the pre-wire, trim, and final phases of a project, including proper use of all associated tools and job site safety
• Excellent problem-solving skills with a proactive approach to maintenance and repairs.
• Valid driver's license with the ability to travel frequently between client sites as needed.
• Join us as an Audio Visual Field Technician - II to bring cutting-edge AV solutions to life! Your technical skills will directly impact the success of our clients' communication environments while providing you with ongoing opportunities for growth in a vibrant team setting.

Remote site - client to client

Boston Metro/Proper

Reimbursement for mileage OUTSIDE of Boston Metro

Pay: $40 - $45/hour - 40 hours per week (exclusion of weekend and holidays)