Delivery Team Administrator

Job Title: Delivery Team Administrator
Employment Type: Full-Time
Work Setup: Office-Based

About the Role:
We are seeking a highly organized and detail-oriented Delivery Team Administrator to join our growing team. The ideal candidate will have 2-3 years of relevant experience in administrative support, travel coordination, logistics, or a related field. You will play a key role in ensuring smooth and timely delivery of client bookings by managing itineraries, supplier coordination, and internal documentation.

Key Responsibilities:

• Develop and maintain knowledge of assigned products or destinations

• Respond to email inquiries in a timely and professional manner

• Manage documentation and records relevant to trip delivery

• Oversee the delivery of client bookings to ensure deadlines are met

• Create and manage itineraries through our internal App platform

• Maintain accurate databases and internal systems

• Implement updates to itineraries and logistics as needed

• Update product costing when requested

• Support team members with product knowledge

• Perform general administrative duties as required

• Liaise with suppliers and maintain supplier relationships

• Build and sustain strong relationships with clients

Additional Duties:

• Assist with updating website information as needed

• Support Destination Consultants in processing bookings when required

Qualifications:

• 2 -3 years of relevant experience in administration, travel coordination, logistics, or similar

• Strong communication and organizational skills

• High attention to detail and ability to multitask

• Experience with itinerary or booking platforms is a plus

• Proficient in Microsoft Office and database systems

• A team player with a proactive, can-do attitude