Settlements Officer (Office-Based | Clark, Pampanga)

Settlements Officer (Office-Based | Clark, Pampanga)

About the Role

We are looking for a Settlements Officer to join our growing team. This role plays a key part in ensuring smooth and accurate coordination of client submissions, credit approvals, lease documentation, and settlements. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced work environment.

Key Responsibilities:

• Process and submit finance applications accurately and efficiently
• Liaise with credit teams and assessors to review and workshop applications
• Prepare and issue contract documents for clients
• Coordinate with financiers to resolve queries and ensure timely settlements
• Oversee the end-to-end settlement process
• Collaborate with the Salary Packaging team during new lease settlements
• Serve as the main point of contact for customers throughout the settlement process
• Assist with vehicle sourcing and insurance establishment

Qualifications:

• Bachelors degree in a relevant field
• 2-3 years of experience in a similar role, preferably within Australian credit, finance, or settlement operations
• Neutral English accent with excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Proficient in CRM systems and Microsoft Office Suite
• Strong time management with the ability to prioritize and meet month-end deadlines
• Self-motivated, accountable, and a reliable team player

Nice to Have:

• Knowledge of salary packaging or fringe benefits

Work Setup:

• Office-based (Clark, Pampanga)