Group Account Director

Ogilvy Health & Wellness is the health behaviour specialist within Ogilvy South Africa.

We are focused on creating impactful relationships between our clients and their customers. We help companies drive sustainable growth and customer value through an unmatched understanding of brand and human behaviour while harnessing the power of innovation, design, digital and social.

We are looking for a:

Group Account Director

We are looking for an experienced Group Account Director with a strong digital background to nurture and develop some of the most loved and established local brands.

Role Overview

• Under the supervision of the Managing Director, you will lead your own clients projects ensuring a constructive and creative operating environment.
• Ultimately responsible for the smooth and efficient running of the account - operationally, creatively, financially and strategically and are answerable on these points to the clients and Managing Director.
• Responsible for maximising the accounts billings and/or income and for seeking out additional income opportunities.
• Contributes to the good financial management of the business, improving profitability wherever possible.
• Regularly seek out ways to add value to the client/agency relationship (e.g. finding solutions to business problems through research and brand knowledge, understanding Ogilvy Health & Wellness credentials and the ability to upsell work).
• You build strong and enduring relationships with clients. You also have a deep understanding of the clients business, target market and of the key broader factors and trends shaping their markets and categories. Leveraging these insights and knowledge to grow our assignments and revenue, while regularly seeking out ways to add value to the client/agency relationship.
• Have a deep understanding of the financial forecast/overview of your clients. As the senior point of contact for the agency's customers, you also co-ordinate the resources needed to service projects, build strategic operational plans and balance the expectations of clients with the execution of strategy and creative.
• Strong grasp on financial admin, ensuring accuracy on revenue forecasting and recognition, recons, invoicing. Constantly tracking scopes, SLAs and quotes, with the right stakeholder approvals to be done on deadline.
• Effectively manages and coaches the more junior members of the Account Management team (AMs, AEs,) sensitively, positively, and proactively.
• Delegate effectively and appropriately upwards to the agency management as well as downwards to team member and other departments.
• Build the respect, loyal commitment, and performance of your team members.
  

Important Characteristics

To be successful in the role, the follow characteristic is required:

• Comfortable in growing senior client relationships and business.
• Self-motivated with a high energy level, and an enthusiastic team-player.
• Flexible and open to work in an agile and extremely fast paced environment.
• Strategically inclined to make key decisions within the digital context.
• Self-reliant and accountable you should be able to take strategic control of all accounts within your portfolio.
• In depth understanding of SEO, digital media, social media (paid & organic), website design & development.
• Skilful project management (Non-negotiable skill requirement).

Skills and Requirements

The ideal candidate would have the following software experience:

• Min 6-8 years experience in an account servicing role within a digital environment.
• A minimum of 3 years managing and leading a team.

• An understanding of all touchpoints within the digital landscape.
• Comfortable in growing senior client relationships and business.

Offer

• Full Time employment.
• Local client portfolio.
• Attractive package and benefits.
• Continuous training.
• Career conversations and growth opportunities.
• Hybrid Work.