Junior Account Manager

Ogilvy Health & Wellness is the health behaviour specialist within Ogilvy South Africa.

We are focused on creating impactful relationships between our clients and their customers. We help companies drive sustainable growth and customer value through an unmatched understanding of brand and human behaviour while harnessing the power of innovation, design, digital and social.

Role Overview

• Responsible for the smooth running of an account and the production of its advertising, as well as for ensuring that work is produced on time and on budget.
• Build strong relationships and to foster good team spirit with both clients, agency team and agency partners.

Responsibilities

Administration

• Responsible for ensuring work is produced on time and within budget.
• Assists other departments with forward planning on future projects.

Client

• Has a thorough understanding of the clients business and the major factors / trends shaping their market(s).
• Is the clients first port of call for all administrative issues.
• Is the agency teams first port of call for all questions relating to client issues.
• Builds relationships with clients based on trust and mutual understanding.
• Tries to foresee any client issues/questions or internal resourcing issues early.

Creative

• Is responsible for setting the creative context of the business: knowing what type of advertising the Brand needs, understanding what the client thinks he/she wants, and if these differ.
• Is the Creative departments contact on a day-to-day basis.
• Has the ability to judge and sell creative work.
• Has the ability to write a great brief.
• Responsible for overcoming difficulties in getting creative work out on time.

Finance

• Contributes to the good financial management of the business, improving profitability wherever possible.
• Ensures that timesheets are always up to date.
• Ensures that the agency responds to any financial queries within 48 hours.
• Has a solid knowledge of all TV, Radio and Print Production issues such that, if necessary, cost saving solutions can be proposed.

Planning

• Has a good understanding of the principles of qualitative/quantitative research.
• Forms a strong and enduring relationship with the Planner on the business. Has a deep understanding of consumer motivation and behaviour patterns in the market.

Media

• Works closely with the media agency to ensure that the media strategies show-case the agency's creative work, whilst delivering against specified media KPIs.

Management

• Delegates effectively and appropriately upwards to the Group Account Director, as well as laterally, and to other departments.
• Involves the Group Account Director appropriately on all relevant issues: status of business, brand health, creative projects, timings, etc.

Skills and Requirements

• A minimum of 2-3 years account management experience.
• Marketing knowledge and experience.
• Financial and budget control ability.
• Team worker.
• Strong service orientation.
• Excellent written/verbal communication skills.
• Good interpersonal skills.
• Integrity, good energy and creativity.
• A thorough working knowledge of all agency systems.
• Assists peers in problem solving.
• Seeks and shares information with colleagues.
• Participates actively in team, staff and client meetings.
• Continually seeks new ways to learn, improve and contribute.

Offer

• Full-time employment.
• Local client portfolio.
• Attractive package and benefits.
• Continuous training. Career conversations and growth opportunities.
• Hybrid Work.