General Manager (Thailand and CLMV)

BROAD RESPONSIBILITIES

1. Strategic Sales Planning & Market Development

• Develop and implement country-specific sales strategies for Thailand, Cambodia, Laos, and Myanmar.
• Analyze market trends, customer needs, and the competitive landscape to identify growth opportunities.
• Define clear sales targets aligned with Döhlers regional and global objectives.
• Ensure proactive pipeline building and expansion into new customer segments.

2. Revenue Growth & Business Expansion

• Drive sustainable revenue growth by identifying and pursuing new business opportunities.
• Strengthen relationships with key accounts and distributors in the region.
• Collaborate with Business Units and Market Segment Managers to design impactful sales campaigns and promotions.
• Ensure achievement of sales targets and profitability goals.

3. Customer Relationship Management

• Build long-term, trust-based relationships with customers across CLMT markets.
• Conduct regular client visits to understand needs, provide solutions, and ensure customer satisfaction.
• Act as the escalation point for resolving customer concerns.
• Position Döhler as a trusted partner in innovation and value creation.

4. Team Leadership & Development

• Lead, mentor, and develop the regional sales team to achieve high performance.
• Ensure technical and disciplinary leadership, including hiring, assessments, and development planning.
• Provide regular performance reviews, coaching, and training opportunities.
• Foster a motivated, collaborative, and results-driven sales culture.

5. Sales Operations & Reporting

• Oversee sales operations including budgeting, forecasting, and resource allocation.
• Monitor sales KPIs and adjust strategies as needed.
• Provide timely and accurate reporting of sales results, market developments, and competitor activities.
• Ensure compliance with company policies, internal standards, and regional regulations.

6. Digital & Process Excellence

• Drive digitization initiatives to improve sales processes and customer interactions.
• Leverage digital tools and CRM systems to optimize sales efficiency and transparency.
• Continuously improve sales processes, structures, and information flow across markets.