Account Manager

OnAim is a technology company developing a comprehensive gamification platform delivered as a SaaS solution for iGaming, eCommerce, Fintech, and other industries with large user bases and high transaction volumes. Our platform enables businesses to enhance user engagement through configurable mini-games, achievement systems, rewards management, and analytics tools.

As we expand our platform capabilities and client partnerships, we're hiring a dedicated Account Manager.

Job Details:

• Location: Chavchavadze avenue (On-site)
• Schedule: Monday-Friday, 08:00-17:00 or 10:00-19:00

What You'll Do:

• Manage and develop relationships with B2B clients in the iGaming industry
• Serve as the main point of contact for client communication and ongoing support
• Ensure clients are properly onboarded and supported throughout the partnership
• Coordinate client requests, questions, and issues with internal teams
• Build strong, trust-based relationships with clients and maintain regular communication
• Monitor client satisfaction and identify opportunities to improve the overall experience
• Help drive long-term partner success and retention
• Support the delivery of product updates, changes, and important information to clients
• Collaborate closely with Product, Tech, and other internal stakeholders to meet client needs

What We're Looking For:

• Proven experience in the iGaming industry
• Proven experience working with B2B clients in roles such as Customer Success Manager, Account Manager, Provider Relationship Manager, or similar
• Strong communication, stakeholder management, and relationship-building skills
• High proficiency in English and Georgian, both written and spoken; Russian is a plus
• Strong problem-solving skills and a proactive, client-focused mindset
• Ability to collaborate across teams and communicate clearly with internal and external stakeholders
• Experience in SaaS or product-based technology companies is a plus
• Familiarity with admin panels, dashboards, or platform-based products is a plus

Why Join OnAim?

• Love for fun and games is at the core of what we do
• We're aiming big - global growth is just getting started
• Theres plenty of room to experiment, learn, and grow every day
• The team is supportive, easygoing, and genuinely fun to work with
• And Deku, who may not code, but definitely keeps the vibes up

If this sounds like the right opportunity for you, we'd love to hear from you - please apply below.