Administrative Assistant – Assistant to Chartered Tax Advisors (Client Service)

Location: Dublin 8 (Near the Four Courts)
Job Type: Full-Time | Permanent
Salary: Negotiable depending on experience

We are delighted to be partnering with a well-established professional services firm to recruit an experienced Administrative Assistant to support two Chartered Tax Advisors.

This is an excellent opportunity to join a respected and busy practice that works closely with legal firms, accountants, professional advisors and private clients. You'll play a key role in ensuring the smooth day-to-day running of the office while delivering an exceptional client experience.

This position would suit someone who is highly organised, proactive and enjoys working in a fast-paced professional environment where no two days are the same.

Please note: This is a fully onsite position based in Dublin 8.

About the Role

Working closely with two Chartered Tax Advisors, you'll provide high-quality administrative and client support, helping to manage busy workloads while ensuring excellent service is delivered at every stage.

This is a varied role where you'll become a central point of contact for clients, manage key administrative processes, and support the wider team with day to day operations.

Key Responsibilities

• Manage and prioritise two professionals' email inboxes
• Review, categorise and distribute incoming client correspondence
• Deliver excellent client service, resolving queries where possible at first point of contact
• Answer incoming telephone calls, direct enquiries and take accurate messages
• Manage busy diaries and coordinate appointments
• Schedule meetings and issue confirmations
• Open new client files
• Complete Anti-Money Laundering (AML) checks and maintain compliance documentation
• Update and maintain records on the firm's case management system
• Coordinate Microsoft Teams meetings and welcome clients attending the office
• Provide administrative support during client meetings, including document preparation, scanning and refreshments
• Liaise with external service providers including IT support, maintenance contractors and cleaners
• Support colleagues with additional administrative tasks as required
• Monitor the progress of client files and liaise with relevant team members to ensure work is progressing efficiently

About You

The ideal candidate will have:

• A minimum of 3 years' experience within a professional office environment
• Previous experience within a legal, tax or accountancy practice would be highly advantageous
• Excellent written and verbal communication skills
• Exceptional attention to detail
• Strong organisational and time management skills
• The ability to prioritise multiple tasks while meeting deadlines
• A proactive and reliable approach to work
• A professional and personable manner
• Strong IT skills, including Microsoft Word, Excel and Outlook
• Experience using a case management system such as Practice Evolve would be advantageous but is not essential
• A minimum typing speed of 40–50 words per minute

What's on Offer

• Competitive salary, depending on experience
• Permanent full-time position
• Opportunity to join a highly respected professional practice
• Friendly and supportive working environment
• Varied and rewarding role with excellent exposure to client service and administration
• Long-term career stability

Recruitment Process

As part of the recruitment process, shortlisted candidates will be required to complete a typing assessment. Due to the nature of this role, candidates should have a minimum typing speed of 40–50 words per minute.

If you're an experienced administrator looking to join a professional and collaborative environment where attention to detail and client service are valued, we'd love to hear from you at Info@oneagencyrecruitment.ie