Customer Service Administrator

We are excited to be partnering with a well-established motor distributor group to recruit a Customer Service & Warranty Support Agent based in Parkwest, Dublin 12 .

This is a fantastic opportunity to join a growing, dynamic team, offering a salary of up to €32,500, along with excellent training and long-term career development opportunities within a leading organisation.

About the Role

You'll play a key role in delivering an outstanding customer experience, supporting both customer service and warranty processes in a fast-paced, collaborative environment.

Key Responsibilities

• Handle customer queries across multiple channels, delivering a high standard of service

• Understand customer needs and consistently exceed expectations

• Review and support warranty claims and payments with clients

• Prepare and maintain customer service and warranty reports

• Manage queries from B2B customers relating to warranty and service issues

• Work as part of a dynamic and evolving team to meet performance standards

• Take ownership of customer queries and see them through to resolution

About You

• A motivated and enthusiastic individual with a passion for customer service

• Previous experience in customer service (motor industry experience is a bonus, but not essential — full training provided)

• Strong communication skills with the ability to engage professionally and build rapport

• Confident working in a fast-paced, changing environment

• Proven ability to handle customer queries effectively and efficiently

Why Apply?

• Join a reputable and growing motor group

• Gain valuable experience in warranty and customer operations

• Clear opportunities to develop and progress your career

• Be part of a supportive and collaborative team environment

If you're looking for a role where you can develop your skills, build a career, and make an impact, we'd love to hear from you!

Package:

• 32,500/year

• Monday - Friday

• 8:30am 5pm