OneCall HR (“we,” “us,” “our”) is committed to protecting the privacy of job applicants. This notice describes how we collect, use, share, and protect personal information obtained through our Portal or recruitment process, particularly for residents of Massachusetts.

1. Information We Collect

We collect information that you voluntarily provide, including:

• Contact & Identity: name, address, email, phone number, eligibility to work

• Professional / Employment: resume, employment history, education, certifications, references

• Application Materials: cover letters, questionnaires, assessments, interview notes

• Technical / System Data: IP address, browser, access logs

• Other voluntary data: portfolios, public profiles, optional fields

We do not require you to provide criminal history on initial application forms, in compliance with Massachusetts “Ban the Box” law (CORI law) for most roles.

2. Use of Information

Your personal data is used for legitimate recruitment purposes, including:

• Evaluating your qualifications for job opportunities

• Scheduling interviews or communications about your application

• Conducting background or reference checks (with your consent, where required)

• Compliance with legal and recordkeeping obligations

We will not use your data for purposes unrelated to recruitment without your additional consent, except as permitted or required by law.

3. Disclosure & Sharing

We may share your information with:

• Third-party vendors (e.g. ATS providers, background check services) under contractual confidentiality obligations

• Client employers if you are considered for a position

• Government or regulatory authorities, when required by law

• In event of business transactions (merger, sale) subject to confidentiality safeguards

We do not sell your personal data for marketing or advertising purposes.

4. Data Retention & Deletion

We will retain your personal data as long as necessary for the recruitment purposes for which it was collected, and as required by law.

If you withdraw your application or request deletion, we will make reasonable efforts to remove your data unless a legal obligation requires retention.

Under Massachusetts data security law (M.G.L. c. 93H) and regulations 201 CMR 17.00, we must protect personal information of Massachusetts residents with appropriate administrative, technical, and physical safeguards.

Additionally, under M.G.L. c. 93I, when disposing of personal information we must do so in a manner that renders it unreadable.

5. Security Measures

We use industry-standard security controls—encryption, access controls, internal policies—to protect your data from unauthorized access, disclosure, alteration, or destruction.

We also maintain a written information security program (WISP) as required by Massachusetts law for entities handling personal data.

6. Your Rights

Subject to applicable law, you may:

• Request access to or a copy of your personal data

• Request correction of inaccurate or incomplete data

• Request deletion, subject to retention needs

• Object to or restrict processing in certain cases

• Withdraw consent (if processing is based on consent)

• Request portability where applicable

To make such requests, you may contact us (see section below). We may require identity verification before acting on requests.

7. Cookies & Tracking

We may use cookies, session tokens, and analytics to support the Portal’s functionality, session management, and aggregate usage reporting. You may disable cookies in your browser, though it may limit use of the Portal.

8. Minors

The Portal is intended for users 18 years or older. We do not knowingly collect information from minors.

9. Updates to This Notice

We may update this Privacy Notice periodically. When changes are significant, we will notify applicants and post a new effective date.

10. Contact & Inquiries

If you have questions about this policy, your personal data, or wish to exercise your rights, contact:

OneCall HR
consult@onecallhr.com