District Sales Manager - Long Island, Orange-Rockland, Westchester Counties, and NYC

District Sales Manager

Location: East Sales - NE1 Region. Long Island, Orange-Rockland-

Westchester Counties, & New York City (all boroughs)

Duties and Responsibilities:

• Source, evaluate, and recommend viable distributors, wholesalers, and manufacturer representatives to market products effectively within the assigned territory.
• Train and provide ongoing support to distribution partners to establish and maintain an effective sales network to all segments of the business.
• Maintain close relationships with distributors, wholesalers, showrooms, and manufacturer representatives to monitor competitive sales trends, competitor activities, and pricing strategies.
• Working and managing daily the rep agency and their direct reports.
• Working daily with wholesalers and showrooms on job specifications, pricing, showroom displays, technical assistance in the field with product issues.
• Lunch & learns and trainings at showrooms, wholesalers, & mechanicals.
• Processing Company internal paperwork per company policy.
• Provide training to local rep agency(s) depending on region.
• Communicate effectively with local, region, and corporate departments.
• Update showroom displays as needed.
• Achieve sales and profit targets for monthly, half, and yearly sales targets.

Sales and Business Development:

• Develop leads for medium to large construction projects and proactively pursue them through engagement with wholesalers, architects, general contractors, mechanicals and other relevant parties to secure project specifications and orders.
• Follow up on quotes and proposals to convert them into orders, ensuring customer satisfaction.

Market Analysis and Strategy:

• Assist in developing and executing marketing strategies within the territory to build brand awareness and recognition of company products.

Customer Support:

• Investigate customer complaints regarding defective products or unsatisfactory service and recommend appropriate solutions.

• Follow up on complaints to ensure satisfactory resolution between the customer and the company.

Reporting and Documentation:

• Maintain up-to-date information on production schedules sales trends, and order status on CRM and excel reporting.
• Utilize company software systems such as Salesforce and SAP for reporting, tracking, and customer relationship management.
• Ensure all documentation and procedures are maintained in compliance with ISO policies related standards.
• Report any changes in the financial status of customers, ownership of customers, or market news directly relating to customers or their key employees.

Industry Engagement:

• Participate in select relevant association and industry groups.
• Attend and participate in trade shows, conferences, and industry events to network and promote the company's products.
• Support companys gallery at key events and on occasion, some regional or national shows.

Showroom Management & Collaboration:

• Regular trainings and interaction with local kitchen & bath showrooms in the territory.
• Engagement with all direct and indirect showrooms to ensure displays are current.
• Maintain daily contact with distributors, wholesalers, manufacturer representatives, engineering firms, architects, general contractors, and other relevant contacts.

CRM & Key Performance Indicator (KPIs):

• Update information on Salesforce or any CRM on a daily, weekly, monthly basis.
• Manage and achieve select KPIs as assigned, all related to the duties and responsibilities outlined above.

Supervisory Responsibilities:

• Supervise local rep agency (depending on territory) and/or junior employees on a daily basis and monitor their responsibilities.
• Manage and supervise manufacturer's representative agencies within the territory in terms of sales targets and achievement.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications:

• Bachelor's degree required, preferably in Business or Marketing.
• Minimum of seven (7) years of decorative plumbing industry experience.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to positively influence people and build strong relationships.
• Detail-oriented with strong organizational and time management skills.
• Ability to multi-task effectively and maintain confidentiality.
• Willingness to travel overnight as required to service customers.
• Complete understand of companys software: Salesforce, SAP, Tableau, etc.
• Prior management experience requested.
• Must currently live within the described territory.
• Must have worked in local market for at least four (four) years.
• Must have extensive knowledge of local building market, wholesaler, market, and mechanicals.
• Ability to work alone and as a team.
• Must thrive on achieving sales targets.
• This is not an office based or work from home position. Majority of the work week will be visiting customers at their locations.

Benefits & Incentives:

• Car allowance, paid vacation, paid holidays, medical, dental, vision, life insurance, 401k, a discretionary bonus program issued twice a year, company cellphone, business expenses paid such as fuel, tolls, parking, home office internet and phone, travel related meals.