Billing and Collections Specialist - Philippines | Remote

Billing and Collections Specialist

Part-Time | 20 hours per week
Schedule: 9:00 AM - 1:00 PM PST

Apply using this link: https://operationsarmy.com/application

About the Role

We are seeking a Billing and Collections Specialist to manage our invoicing, payment tracking, and collections processes with accuracy and professionalism. The ideal candidate is detail-oriented, highly organized, and skilled in maintaining positive client relationships while ensuring timely collections and accurate financial reporting.

Key Responsibilities

• Generate and send invoices through QuickBooks, ensuring all details are accurate and complete.
• Track payments and manage customer collections by sending reminders and following up on outstanding balances.
• Maintain and update financial records and payment statuses in HubSpot.
• Reconcile accounts, process refunds, and investigate or resolve billing discrepancies.
• Collaborate with internal teams to ensure smooth billing operations and effective client communication.
• Prepare and present regular reports on collections, outstanding invoices, and account statuses.

Qualifications & Skills

• Strong understanding of invoicing and collections processes
• Excellent written and verbal communication skills for customer follow-ups
• High attention to detail and accuracy in financial record reconciliation
• Proficiency in Excel/Google Sheets for financial tracking and reporting
• Ability to work independently, prioritize tasks, and meet deadlines
• Strong follow-up skills and professional communication

Apply using this link: https://operationsarmy.com/application