Medical Records Reviewer

9AM-6PM Eastern Time, Sat Sun Off

Location: Remote
Employment Type: Full-Time

Apply here: https://operationsarmy.com/application

About the Role

We are rapidly expanding our Medical Records Team and are looking for a detail-oriented Records Reviewer to join us immediately. This is a long-term opportunity for professionals with a healthcare background who are passionate about quality, accuracy, and innovation.

As a Records Reviewer, you will serve as the final quality checkpoint before medical records are delivered to clients. You'll work closely with our proprietary AI technology to review, validate, and improve medical summaries, chronologies, and case insights while collaborating with internal teams to continuously enhance our review processes.

If you have experience reviewing medical records, strong clinical knowledge, and exceptional attention to detail, we'd love to hear from you.

Key Responsibilities

Medical Records Review & Quality Assurance

• Perform final quality reviews of completed medical record requests before delivery to clients.
• Verify the accuracy, completeness, organization, and consistency of medical records.
• Identify missing documents, inconsistencies, clinical errors, and documentation gaps.
• Ensure all deliverables meet company quality standards.

AI-Assisted Medical Review

• Review and validate AI-generated medical summaries, chronologies, and case insights.
• Apply clinical knowledge to refine, correct, and enhance AI-generated outputs.
• Ensure summaries accurately reflect the underlying medical documentation.

Issue Identification & Escalation

• Detect deficiencies, missing information, or quality concerns within completed requests.
• Escalate issues to the appropriate internal teams for timely resolution.
• Communicate findings clearly and professionally.

Process Improvement

• Provide feedback on AI performance, document processing workflows, and internal review tools.
• Collaborate with engineering and product teams to improve AI models and operational processes.
• Share observations that help enhance review accuracy and efficiency.

Required Qualifications

Healthcare or Medical Records Experience (Required)

• Previous experience reviewing medical records OR
• Professional healthcare background such as:
  • Registered Nurse (RN)
  • Licensed Practical/Vocational Nurse (LPN/LVN)
  • Medical Assistant
  • Healthcare Administrator
  • Medical Records Specialist
  • Health Information Management (HIM)
  • Or a similar healthcare-related role
• Strong understanding of:
  • Medical terminology
  • Clinical documentation
  • Medical record structures
  • Healthcare workflows

Technical Skills

• Comfortable working with modern software platforms and AI-powered tools.
• Quick learner with the ability to adapt to new technologies.
• Strong computer literacy and attention to digital workflows.

Communication Skills

• Excellent written English communication skills.
• Ability to write clear, concise, and professional documentation.
• Comfortable communicating issues and recommendations to internal teams.

Core Competencies

We're looking for someone who demonstrates:

• Exceptional attention to detail with a commitment to producing high-quality work.
• Strong analytical and critical thinking skills to interpret medical information accurately.
• Clinical judgment to evaluate the relevance and accuracy of medical events and documentation.
• Dependability and accountability with the ability to work independently in a remote environment.
• Proactive communication by identifying issues early and collaborating with the team.
• Long-term commitment and a desire to grow with our company as we continue to scale our AI and medical review capabilities.

How to Apply

If you have a healthcare background, experience reviewing medical records, and a passion for quality and accuracy, we'd love to hear from you.

Please Apply here: https://operationsarmy.com/application

Qualified applicants will be contacted for the next stage of the hiring process.