Job Openings
Patient Access Representative – ABA Services (Bilingual) | Remote
About the job Patient Access Representative – ABA Services (Bilingual) | Remote
Patient Access Representative – ABA Services (Bilingual)
Position Type: Full-Time
Location: Remote
Language Requirement: Spanish & English (Required)
Apply here: https://operationsarmy.com/application
About the Role
The Patient Access Representative – ABA Services supports the front-end patient experience by handling intake communications, verifying information, and coordinating next steps for ABA therapy services. This role is highly patient-facing and requires bilingual fluency.
Prior ABA or autism services experience is required due to the specialized nature of care.
Key Responsibilities
- Serve as the first point of contact for ABA patient inquiries
- Communicate with families in Spanish and English
- Review intake forms, referrals, and patient details for accuracy
- Follow up on missing or incomplete information
- Track intake progress and update internal systems
- Coordinate with scheduling and care teams
What You Bring
- Required: Experience in ABA or behavioral health intake
- Required: Fluent Spanish and strong English skills
- Detail-oriented and process-driven
- Comfortable with high-volume, patient-facing calls