General Virtual Assistant

About Us:

OPTIMAL is a property management support company that works with real estate investors and property managers across North America, helping them achieve Time, Financial, and Location freedom through the implementation of remote property management techniques with back-office management and fulfilment.

Our Leadership Team is made up of Ex-Big 4 Accounting and Consulting professionals as well as property managers who have experience managing commercial and residential portfolios for the likes of Blackstone and Prologis as well as your local property management firm.

About the Role:

We are seeking a versatile and highly organized General Virtual Assistant (VA) to provide essential remote support to one of our clientele. This role is ideal for a proactive professional who excels at managing a wide range of tasks, from administrative duties to in-depth research and customer & executive support.

Who is this role a fit for?

We are looking for someone who is organized, assertive, likeable, a good problem solver, and has great customer service skills. If you are looking to grow personally and professionally while learning about the world of real estate investment and property management, then this role is for you!

Key Responsibilities:

Administrative Support

• Scheduling appointments, managing calendars, organizing files, handling email correspondence, data entry, and creating reports.

Research

• Conducting online and offline research, compiling information, and preparing reports

Customer Support

• Answering customer inquiries, providing support, and resolving issues

Communication Management

• Screen, prioritize, and respond to emails and other communications on behalf of the client

Other

• May be asked to help with different aspects of the business as needed, which may include - refining new processes, and brainstorming solutions

Ideal Qualifications:

• At least 1 year of experience serving as a Virtual Assistant, Administrative Assistant, or Executive Assistant to a business owner
• Able to work with minimal supervision
• Responsible and takes ownership of deliverables to clients
• Excellent written and verbal communication skills
• Property Management or Real Estate experience a huge plus

Work Details:

• Employment Type: Independent Contractor, Full-time
• Schedule: Time: 8 am CST - 5 pm CST (Managing U.S Based Clients)

Compensation Package:

• 100% Remote Work
• Starting pay of $3/hr based on a 40-hour work week.
• Weekends Off
• 10 Paid Time Off per year
• 6 Paid Holidays (Based on Philippine Holidays)
• HMO (Comprehensive Medical & Dental - 100% Paid for by Company) on your 6th month
• Independent Work Environment with Team Leader & Shadowing Team Member Support as needed