Lead, USSD

Purpose of the job

Handling USSD projects as Dev-Ops model, starting from feasibility study, integration , Go-live activities, in addition to handling operational tasks after going live.

Duties and responsibilities

• Developing new services & advancing changes in existing USSD flows.
• Handling deployments on USSD platform.
• Monitoring service KPIs for all USSD services, and ensuring service stability.
• Performing regular checks on USSD platform for ensuring operations efficiency.
• Tackling any global or individual incident related to USSD.
• Maintaining accountability of new systems upgrades & extensions.
• Accepting and validating new features implementation, and software upgrades.
• Performing planned actions during low traffic & handling open cases with vendors & customer complaints related to regular On-call duties.

Job specification

Education

Bachelor degree in Telecommunication and Electronics Engineering or Computer Science.

Experience

0 - 2 years of experience in telecom industry.

Skills and abilities

• Very good English both written and spoken.
• Very good Microsoft office knowledge.
• Good UNIX admin skills.
• Basic networking skills.
• Project management Skills