VTC & Mobile Device Support Specialist

Position: VTC & Mobile Device Support Specialist

IAT Level: II (System Configuration & Support)

Location: Norfolk, Virginia

Employment Type: Full-Time, Direct Hire

Requirement: US Citizen, Secret clearance

Compensation: Competitive with a full benefit package

About Us: We are a mission-driven organization in our delivery of high-quality engineering outcomes for our Defense and Federal contracts by combining disciplined processes with a culture of respect and accountability that helps our teams thrive while meeting complex program needs.

Position Overview

We are seeking an experienced VTC & Mobile Device Support Specialist to support communication systems and mobile device operations for the SURFLANT (Commander, Naval Surface Force Atlantic) contract. This role is responsible for maintaining reliable video teleconferencing capabilities, supporting end-user devices, and ensuring seamless connectivity in a secure environment.

Key Responsibilities

• Maintain and support video teleconferencing systems to ensure operational readiness
• Configure, deploy, and manage mobile devices for end users
• Provide user account and access support within enterprise systems
• Support productivity tools and day-to-day system usage
• Troubleshoot connectivity, hardware, and software issues
• Support meeting setup, scheduling, and live session troubleshooting
• Assist with system upgrades and modernization efforts
• Ensure compliance with security policies and system requirements
• Provide responsive end-user support and technical guidance

Required Qualifications

• Experience supporting communication systems and mobile devices
• Experience working in secure or government environments
• Must be eligible to obtain and maintain a Secret security clearance.
  • Preference will be to candidates with an active clearance.

Preferred Qualifications

• Experience supporting U.S. Navy or similar operations
• Familiarity with enterprise device management tools
• Strong documentation and communication skills

What You Will Receive By Joining Orgro

• Growth with a People First organization: We believe great work starts with respect and empathy - for our team and our customers
• You will have Clear Expectations: There will be no guesswork. We provide documented processes and transparent communication so you can focus on doing your best work
• Work-Life Balance: We value your time and well-being by providing flexible scheduling and realistic deadlines, which is just a part of our culture.
• A Supportive Environment: Access to Orgro SOPs, templates, and mentorship to make your work repeatable, auditable, and stress-free

If you feel this position is the next step forward in your career, and you want to learn more about this amazing opportunity. Please reply with your best contact information, availability for a call, and your most recent resume. Due to the scope of the project, the position is time sensitive; your rapid response is appreciated.