Master Data Specialist

About the Role:

As a member of the Commercial Operations team, the Master Data Specialist will be responsible for providing support in managing and maintaining master data, ensuring accuracy and completeness. Your primary focus will be on assisting with data entry, data validation, and data maintenance tasks to ensure the integrity and reliability of our commercial operations processes.

Key Responsibilities:

• Enter data into our master data systems, including customer information, product details, pricing, and other relevant data elements. 
• Perform thorough data validation checks to identify and correct any errors or inconsistencies.
• Regularly review and update master data records to ensure they reflect the most current and accurate information. This includes verifying the correctness of data, identifying duplicates or outdated entries and making necessary corrections or updates.
• Maintain organized and well-documented records of all master data activities and changes. 
• Keep track of data sources, updates, and any issues encountered during the data entry or validation process.
• Collaborate with cross-functional teams to identify and resolve data integrity issues.
• Assist in implementing data quality control measures and procedures to enhance data accuracy and reliability.
• Generate and prepare reports on master data-related activities, including data entry volumes, error rates, and data quality metrics. 
• Provide insights and recommendations based on analysis of data trends or patterns.
• Continuously identify opportunities to improve data management processes and systems. 
• Suggest enhancements to streamline data entry and validation procedures, minimize errors and increase efficiency.
• Collaborate with internal stakeholders, such as sales, marketing, and finance teams, together and verify data requirements. 
• Maintain effective communication channels to address any master data-related queries or concerns promptly.
• Respond to email requests in a timely manner
• Be the ERP subject matter reference for customer data
• Support special projects as requested by Commercial Operations team

Skills and Qualifications:

• Bachelor's Degree (Preferred focus in business, accounting, analytics, or related field) OR an Associate's Degree with at least 2 years of experience in a similar role. 
• Education or certifications in data management or related fields is a plus
• Excellent attention to detail and organizational skills with the ability to handle multiple tasks and meet deadlines
• Analytical mindset with the ability to identify and troubleshoot data-related issues
• Experience in ERP and CRM Systems
• Ability to respond effectively and quickly to internal and external customer needs and issues.
• Proficiency in Microsoft Office tools (Outlook, Excel, Word, Access, etc.)
• Strong written and verbal communication skills
• Ability to participate on projects within a multi-functional team

Nice to have but not required:

• Experience with SQL or other query languages is a plus