Litigation Manager / Medical Records Coordinator

Pay: $70,000.00 - $80,000.00 per year

Why This Is a Great Opportunity

• Join a respected boutique plaintiff firm where your work will directly impact client experience, case organization, and litigation readiness from day one
• Step into a highly important operations role that sits at the center of intake, medical records, and case workflow management
• Be part of a mission driven team handling serious personal injury, products liability, trucking, and catastrophic injury matters
• Work in a role with real ownership, visibility, and day to day variety across client communication, records procurement, and case setup
• Join a firm that values trust, compassion, responsiveness, and high standards in serving injured clients

Location: Houston, TX (on site)

Note: Must have strong plaintiff personal injury or civil litigation law firm experience with hands on medical records procurement, HIPAA authorizations, client intake, file opening, and case management workflow coordination.

About Us

We are a boutique plaintiff personal injury firm dedicated to helping individuals and families through some of the most difficult moments of their lives. Our team is known for high standards, compassionate client service, and a commitment to doing meaningful work the right way. Confidential Employer.

Job Description

• Serve as a key point of contact for incoming clients and help ensure a professional, responsive, and compassionate intake experience
• Assist with case intake and opening to set up files for litigation workflow from the outset
• Prepare and send formal requests for medical and other records, along with HIPAA authorizations and related forms, by fax, mail, email, and vendor platforms
• Research and identify custodians of records using internet, phone, and other resources to support timely records collection
• Conduct follow up calls and outreach to providers and custodians to ensure records are received within an acceptable time frame
• Process medical records and related documentation received electronically and in paper form
• Scan, upload, organize, and save records, images, and related documentation into the case management system
• Verify the accuracy and completeness of patient and case information received from providers and clients
• Communicate with medical providers to collect, confirm, and organize required case specific information
• Maintain organized databases, tracking logs, and case records to ensure all information is accurate, current, and accessible
• Open new files, enter client and matter data, and help maintain complete digital case organization
• Prepare engagement letters, fee agreements, authorizations, and onboarding documentation for review and execution
• Work closely with attorneys, partners, legal staff, and support staff to resolve intake issues and ensure cases are set up properly
• Utilize case management software to track case progress, maintain accurate information, and support team workflow
• Help flag missing information, pending records, or intake gaps so files are ready for efficient litigation handling

Qualifications

• Strong experience in a personal injury or civil litigation law firm environment
• Hands on experience with medical records requests, HIPAA authorizations, and records follow up
• Experience with plaintiff side client intake, file opening, and case setup preferred
• Strong organizational skills and ability to manage a high volume of records, requests, and case details simultaneously
• Strong written and verbal communication skills with the ability to interact professionally with injured clients, providers, and legal staff
• Experience maintaining accurate databases, logs, and case management records
• Proficiency with case management software such as Litify, Clio, MyCase, Filevine, Needles, or similar
• Proficiency with Apple computers, Adobe Acrobat Professional, Microsoft Word, Excel, Outlook, PowerPoint, QuickBooks, and scanning systems
• Strong attention to detail and follow through
• Ability to work on site and support a fast paced plaintiff litigation team
• Preferred experience in personal injury, products liability, trucking, or catastrophic injury matters
• Preferred bilingual Spanish

Why You Will Love Working Here

You will be in a highly valued role that helps keep cases moving, clients informed, and the litigation team organized from the very beginning of each matter. This is a great opportunity for someone who enjoys ownership, structure, client interaction, and meaningful plaintiff side work in a collaborative boutique environment.

JPC-771

Job Type: Full-time

Benefits:

• Dental insurance
• Paid time off
• Vision insurance