Office Administrator

Primary Purpose of the Role

This role is responsible for responsible for providing high quality administrative support to the SGBCorp Director and our team members. SGBCorp is a shared services model that manages HR, finance, marketing and projects for a group of businesses. The role is critical to admin support for the finance and HR functions and manages organisational activities of the team.

Key Responsibilities

Management of finance, HR and marketing data entry and finance email boxes and support to coordinate messaging activities to meet individual and business KPIs (e.g. EOM reconciliations, meeting schedules, report generation etc.). - (40%)

Accounting support in relation to HR and financial services compliance and records. HR onboarding and offboarding documentation, training coordination and records management. - (40%)

Marketing support for CRM management and lead generation through data entry and online research. - (20%)

Accounts

• Supporting financial compliance through accurate record keeping and support to the Accounts Manager,
• Management of PO register for SGBCorp purchasing and budgets,
• Managing the email box for accounts through documentation upload and/or email distribution,
• Inputting data in the Xero accounting system.

HR

• Supporting HR system compliance for employee records, driver hire charges and record keeping and the advertising and recruitment functions for SGBCorp HR in teams,
• Action project activities to support the delivery of services including coordination of project schedules, agendas and system management,
• Supporting group meeting scheduling in booking, preparation (notes and agenda activities) as required
• Answering internal and external enquiries in an efficient, friendly and professional manner,
• Distributing SGBCorp company policies and communications as requested,
• Booking travel arrangements for SGBCorp staff.

Marketing

• Supporting CRM data entry to facilitate leads and build data profiles through the Pipedrive system,
• Providing other administration support, as requested by the Director Business Services.

Key Capabilities Requirements

Industry

• Demonstrated experience in office administration.
• Project support or executive meeting support advantageous.

Work Experience

• Prior experience demonstrating self-management and autonomy capability.
• Experience in customer engagement and office management

Technical & Functional Capabilities & Skills

• Ability to engage with and develop understanding of a variety of systems
• Experience in microsoft applications
• Experience in best practice record keeping and system management
• Experience supporting a variety of diverse areas and ability to multitask.
• Excellent written and verbal communication skills.
• Proactive and can work unsupervised

Behavioural Capabilities & Traits

• Self-starter
• Problem solver
• Implementer
• Positive and enthusiastic
• Independent thinker
• Team player