Customer Service Representative(Part-Time)

Established in 1968, Ashley Services Group Limited (ASG) is an integrated Labour Hire, Recruitment and Training organisation that has been delivering workforce management and business improvement programs for over 50 years. Today, we operate nationally across Australia and have over 320 internal staff and more than 7,000 associates across the Group.

Action Workforce is the groups signature labour hire business that specialises in supplying staff in sectors including transport and logistics, manufacturing, and horticulture. Action Workforce employs 5,000 people every week across Australia. This is an opportunity for you to join our team in Western Sydney where you will be recruiting for some of the biggest businesses operating in the region.

About the role:

As part of our reputable service that we provide to our clients we are accessible 7 days a week at all hours 365 days a year and are now looking for casual Afterhours Consultants to join our busy team. Based on a monthly roster you will work across the weeknights, early mornings, overnights and weekends with a minimum 2 shifts per week.

The successful candidates must have the availability to work across shifts Monday to Friday between 5pm 9am, Saturday and Sunday 6am 6pm or 6pm 6am.

Due to the nature of these roles and flexibility required to cover additional shifts, these positions would not suit someone who currently has a full-time role.

Responsibilities:

• Handling a high volume of after hour inquiries and calls
• Taking job orders from clients via email and phone
• Confirming candidate's rosters
• Replacing casual labour
• Liaising with clients and casuals
• Administrative duties

To be successful you must possess the following:

• Customer service experience
• At least 6 months to 1 year of experience with recruitment
• Can work well under high pressure situations
• Excellent written and verbal communication
• Strong problem solving skills
• Flexibility with taking on extra shifts
• Ability to multitask and work in fast paced environment
• The desire to work within a thriving team and environment
• Exceptional administration and organisation skills
• Intermediate Word and Excel skills
• Can work independently and part of a team

If you believe you have the skills, experience and attributes for this role don't wait any longer APPLY NOW! Please be aware only shortlisted candidates will be contacted.

Ashley Services Group strives to be a diverse and inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability.