Experience & Community Coordinator

Who are we looking for?

We are looking for an enthusiastic Experience & Community Coordinator to provide an excellent guest experience. Experience & Community Coordinator will be able to create innovative event for guest or members and manage social media strategy.

Responsibilities:

1. Delivering the unique members experience to the community.

2. Respond to members in a timely manner.

3. Develop the member experience, understand our members needs and interests to be able to coordinate events and create content and experiences of value to our community. 

4. Assisting members and tech team for troubleshooting and making sure the problem is resolved.

5. Create and coordinate events from workshops to art classes and lunches to panel discussions and parties.

6. Foster an inclusive community by creating a welcoming environment for all gender, race, language, etc. 

7. Manage experiences in the space and coordinate logistics behind events from catering, moving tables, printing of flyers etc. 

8. Work together with the Experience & Community Manager, operations and marketing team to make sure our events and content are attractive to potential members. 

9. Create & manage budgets, and ensure events a profitable.

10. Work alongside our Experience and Marketing team to follow all brand and event guidelines company-wide. 

Job Requirements:

1. A degree in marketing, communications, and other relevant fields (preferable).

2. Proven work experience in a community role or similar.

3. Fluent in English is a Must. 

4. Having a background in the hospitality, tourism, and/or travel industry is a plus.

5. Experienced in planning and leading the events (workshop/skillshare/panel discussions). 

6. Preferred hands-on experiences with Social Media Management (Facebook, Instagram, Tiktok, etc) 

7. Excellent verbal and written communication skills.