Marketing & Design Assistant

Location: Fully Remote — South Africa
Working Hours: UK business hours
Experience Level: Mid-level, generalist marketing/design background

About the Role

We're recruiting on behalf of a marketing agency for a Marketing & Design Assistant to take over a varied, multi-skilled role spanning website design, email marketing, cold email copywriting, GoHighLevel CRM management, and general design/marketing support across multiple client accounts.

This is a broad, hands-on role suited to someone comfortable switching between website builds, email campaigns, copywriting and CRM workflows — rather than a specialist in just one area.

Key Responsibilities

Google Business Profile Posts

• Create and design Google Business Profile posts for client accounts based on keywords/topics supplied by the Account Manager.
• Adapt content and templates to suit each client's business and branding.
• Make amendments to posts or designs as requested.

Website Design & Updates

• Design new websites and pages, and update existing ones, primarily using WordPress and Elementor/Elementor Pro.
• Update images, text, buttons, sections and other page elements.
• Ensure sites are visually consistent with client branding and fully responsive across desktop, tablet and mobile.
• Turn existing designs or briefs into finished, professional pages.
• Some experience with website builders outside WordPress/Elementor (e.g. Wix) is preferred.

Email Marketing (Client Account Management)

• Manage end-to-end email marketing for an e-commerce client, including:
  • Campaigns: creating newsletters, promotions and product-focused emails; planning send times; reviewing performance.
  • Automations: building and improving automated sequences (e.g. abandoned basket flows) triggered by customer behaviour.
  • Forms/List Growth: managing website sign-up forms/pop-ups and monitoring conversion rates.
• Focus on increasing email-driven revenue, maintaining list health, and improving results based on performance data.

Cold Email / Outbound Copywriting

• Write and improve cold email copy and subject lines to increase positive reply rates (not send volume).
• Review existing sequences, develop new messaging approaches, and plan A/B tests.
• Hand over finished copy, sequence structure and testing plans to the team member responsible for implementation; not responsible for building or amending live campaigns directly.

GoHighLevel (GHL) – CRM & Workflows

• Set up and manage workflows/automations within client GHL sub-accounts.
• Upload and organise leads/contacts, ensuring they enter the correct campaigns.
• Amend existing workflows and troubleshoot smaller issues as needed.

SEO Reporting

• Review and correct SEO reports generated via the agency's reporting system, investigating and fixing errors before reports are sent to clients.

General Design & Marketing Support

• Handle ad-hoc design and marketing tasks — graphics, templates, marketing materials, small website amendments — across various client accounts.
• Manage a varied daily workload, prioritise effectively, and ask questions when briefs are unclear.

What We're Looking For

Essential

• Experience with WordPress and Elementor/Elementor Pro.
• Website design skills, including responsive design.
• Basic graphic design ability and experience creating templates.
• Email marketing experience — campaigns, automations and list/form management.
• Marketing and cold email copywriting skills.
• Understanding of email performance metrics.
• Comfortable managing multiple clients and tasks simultaneously.
• Able to work from briefs/instructions and flag questions proactively.

Advantageous

• Experience with Wix or other website builders.
• Google Business Profile / SEO-focused content experience.
• GoHighLevel or comparable CRM/workflow automation experience.
• Familiarity with SEO reporting tools.

Remote Work Requirements

Applicants must:

• Be based in South Africa.
• Have a reliable laptop or PC.
• Have stable internet and backup power.
• Have a quiet workspace and be available during UK business hours.