Operations Manager (Inventory & Project Management)

Job Title: Operations Manager (Inventory & Project Management)

Type of Employment: Full-time (Remote)

Rate: $5-8 per hour

Work Hours: 40 hours per week

Schedule: 9:00 AM - 5:00 PM PST

About the Role

We're hiring a hands-on Operations Manager to own inventory planning, project execution, and operational coordination across the business. This role is the operational backbone - ensuring inventory is planned months ahead, projects move forward without bottlenecks, and leadership has clear visibility into what's happening and what's next. 

This is not a corporate oversight role. The right candidate works independently, keeps systems and people organized, asks clarifying questions early, and drives execution without handholding.

About the Employer

The client is a creative eCommerce brand centered on the art of needle felting, offering beginner-friendly kits, tools, and supplies that help customers create joyful, handmade wool projects. 

The brand blends creativity with operational discipline, delivering thoughtfully designed, durable products while operating as a lean, contractor-style team. Ownership, trust, and execution matter more than hierarchy.

Company Core Values

• Craftsmanship & Creativity - Celebrating the joy of handmade creation
• Joyful Customer Experience - Products that delight and inspire makers
• Quality & Reliability - Both in products and operations

Objectives of this Role

The mission of the Operations Manager is to ensure inventory stability and project completion as the business grows.



Key Objectives

• Maintain 3–6 month forward inventory visibility at all times
• Prevent stockouts and operational surprises
• Own project management for new product development and core operational initiatives
• Keep the team aligned, organized, and execution-focused

Success Markers

• Inventory is accurately forecasted at least 6 months ahead, with risks flagged early
• All active projects are clearly tracked, owned, and completed on time
• Leadership no longer needs to chase updates or manage day-to-day execution
• The team operates in a more organized, predictable, and accountable way
• Operations actively support growth instead of slowing it down

Key Responsibilities:

Inventory & Planning

• Own 3–6 month inventory forecasting and availability planning
• Validate and be accountable for inventory reports (prepared by a VA)
• Flag stock risks early (stockouts, delays, overstock) with clear actions

Project Management

• Own and drive all operational and new product projects to completion
• Use monday.com to manage priorities, owners, and deadlines
• Lead weekly planning to align execution and remove blockers

Team & Vendor Coordination

• Keep cross-functional teams organized and accountable
• Coordinate with suppliers and external partners as needed

Systems & Reporting

• Maintain clean SOPs, workflows, and operational documentation
• Provide clear updates on inventory, project status, and risks
• Surface issues early and recommend solutions

Required Skills and Qualifications

• Proven operations experience in a small team or non-corporate environment
• Strong inventory forecasting and planning capability
• Hands-on project management with a bias for execution
• Experience coordinating people across functions
• Extremely detail-oriented and highly organized
• Clear written and verbal English communication
• Comfortable working independently in a remote setup

Tools & Technical Requirements

• monday.com (required)
• Shopify (trainable)
• Microsoft Teams & Outlook
• Basic Excel / Word
• Comfortable using logistics and operational software

Preferred Skills and Qualifications

• DTC or consumer eCommerce experience (inventory-heavy preferred)
• Startup or contractor-style team background
• Experience managing new product development
• Strong SOP and process-building skills
• Comfortable coordinating with suppliers and fulfillment partners
• Proactive operator who flags risks early and drives execution